If a bus shelter you use is damaged or has a fault, such as the lighting not working, damage to seats, or timetables missing, you can report the problem to Network West Midlands who will then pass the fault onto the agency responsible for maintenance of the shelter.

Make sure you take a note of the number on the shelter (usually on a white plaque around the roof) as this is required when reporting a fault, then report the fault on the Network West Midlands website.